Shipping information
We want your order to arrive safely and on time. Here's what you can expect when you place an order through the Nesting Mama shop.
| Shipping method | Estimated delivery |
|---|---|
| Standard shipping | 5–7 business days |
| Expedited shipping | 2–3 business days |
| Overnight shipping | 1 business day |
| Local pickup (Greensboro area) | By arrangement |
- Orders are typically processed within 1–2 business days of purchase.
- You will receive a confirmation email with tracking information once your order ships.
- Shipping costs are calculated at checkout based on your location and selected method.
- We currently ship within the United States only.
If you have questions about your shipment, please contact us with your order number and we'll help right away.
Return policy
Your satisfaction matters to us. If something isn't right with your order, we're here to make it right.
- Returns are accepted within 30 days of delivery.
- Items must be unused, unwashed, and in original packaging to be eligible for return.
- To start a return, please contact us with your order number and reason for return.
- Once your return is received and inspected, we'll notify you of your refund status within 3 business days.
- Refunds are issued to the original payment method and may take 5–10 business days to appear.
Non-returnable items
For health and safety reasons, the following items cannot be returned or exchanged:
- Nursing pads, breast pumps, or any items that have contact with skin
- Opened personal care or postpartum recovery products
- Customized or personalized items
- Digital downloads or gift cards
- Sale items marked as final sale
Damaged or incorrect orders
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include a photo of the item and your order number, and we will send a replacement or issue a full refund at no charge to you.
Exchanges
At this time we do not offer direct exchanges. If you'd like a different item, simply return your original purchase (following the return policy above) and place a new order for the item you'd like.
Questions?
We're happy to help. Reach out via our contact page and we'll get back to you within 24 hours.